Customer Service Officer (Contract)

col-narrow-left   

招聘編號:

19658

分類:

客戶服務, 地產 / 物業管理, 招聘日, 管理

受僱形式:

全職, 合約制
col-narrow-right   

地點:

其他 

刊登日期:

2019-06-17
col-wide   

工作職能:

客戶服務: 呼叫中心, 客戶服務員
招聘日, 兼職 / 炒散: 合約
管理: 管理

工作描述:

Join our team

Recruitment Day
20 June (Thursday)   9:30AM - 5:00PM
21 June (Friday)   9:00AM - 12:00PM

Venue: The Tanner Hill
3/F, The Tanner Hill, 8 Tanner Road, North Point

Customer Service Officer (Contract)

The Job:
•   Provide customer care services, including handle enquiries / complaints.
•   Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
•   Coordinate tenants move-in and other nitty-gritty issues. Assist tenants settling in and familiar the usage of various homecare support devices.
•   Cultivate new interests to tenants by coordinating various lifestyle activities.
•   Provide personal touch butler services e.g. escort and companion services, errand services, etc.
•   Conduct activities or participate activities jointly with tenants to encourage their participation and to promote tenants’ relationship.
•   Perform data input, reporting and provide clerical support.
•   Provide support to property management team and undertake any other duties assigned by supervisor.
•   Need to work in holidays / weekends.

The Person:
•   Degree/Diploma holders with 1-2 years' experience in customer services.
•   Strong communication and interpersonal skills, self-motivated and can work as a team.
•   Able to work independently and interested in communicating with elderly people.
•   Good command of both written and spoken English and Chinese.
•   Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

If you are not able to attend the Recruitment Day, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: http://www.hkhs.com/online.recruit

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.
You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Hong Kong Housing Society 香港房屋協會

公司資料


Hong Kong Housing Society 香港房屋協會
香港
電話: +852
網站: www.hkhs.com

Customer Service Officer (Contract)

col-narrow-left   

招聘編號:

19658

分類:

客戶服務, 地產 / 物業管理, 招聘日, 管理

受僱形式:

全職, 合約制
col-narrow-right   

地點:

其他 

刊登日期:

2019-06-17
col-wide   

工作職能:

客戶服務: 呼叫中心, 客戶服務員
招聘日, 兼職 / 炒散: 合約
管理: 管理

工作描述:

Join our team

Recruitment Day
20 June (Thursday)   9:30AM - 5:00PM
21 June (Friday)   9:00AM - 12:00PM

Venue: The Tanner Hill
3/F, The Tanner Hill, 8 Tanner Road, North Point

Customer Service Officer (Contract)

The Job:
•   Provide customer care services, including handle enquiries / complaints.
•   Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
•   Coordinate tenants move-in and other nitty-gritty issues. Assist tenants settling in and familiar the usage of various homecare support devices.
•   Cultivate new interests to tenants by coordinating various lifestyle activities.
•   Provide personal touch butler services e.g. escort and companion services, errand services, etc.
•   Conduct activities or participate activities jointly with tenants to encourage their participation and to promote tenants’ relationship.
•   Perform data input, reporting and provide clerical support.
•   Provide support to property management team and undertake any other duties assigned by supervisor.
•   Need to work in holidays / weekends.

The Person:
•   Degree/Diploma holders with 1-2 years' experience in customer services.
•   Strong communication and interpersonal skills, self-motivated and can work as a team.
•   Able to work independently and interested in communicating with elderly people.
•   Good command of both written and spoken English and Chinese.
•   Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

If you are not able to attend the Recruitment Day, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: http://www.hkhs.com/online.recruit

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.
You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Hong Kong Housing Society 香港房屋協會